Support at Home
Trusted Support at Home Provider in North Queensland
At Transformative Nursing & Support Services, we're a family-owned and locally operated Support at Home provider, proudly partnering with PlanCare to deliver personalised, high-quality care to older Australians across Townsville and the surrounding regions.
Unlike many larger providers, we never subcontract our services. The person you meet is the person you'll continue to see, ensuring consistency, trust, and continuity of care.
No Subcontracting. Ever.
We employ our own carers and nurses — the person you meet is the person you'll continue to see. No revolving door, no unfamiliar agency staff.
Our Support at Home Services
We design each package around your individual needs and goals.
Personal Care
Assistance with bathing, dressing, and grooming
Domestic Support
Cleaning, laundry, and household organisation
Meal Preparation
Nutritious cooking and feeding assistance
Medication & Nursing Care
Wound care, medication management, and health monitoring
Mobility & Exercise
Walking assistance, transfers, and strength exercises
Transport
Travel to appointments, community activities, or social outings
Continence Care
Assistance with continence management and hygiene
Companionship
Friendly visits, conversation, and shared activities
Specialised Services
24-hour complex care, dementia support, palliative care, mental health support
Why Choose Us
Local. Family Owned. Nurse Led.
Nurse-Led
Every plan is designed and overseen by experienced Clinical Nurse Consultants.
Local & Family Owned
Proud Townsville locals who understand and care for our community.
No Subcontracting
We employ our own carers — never agency staff or unfamiliar faces.
Continuity of Carers
The same familiar person, every visit, building real trust.
Nursing Expertise In-House
Registered nurses within the same organisation for clinical oversight.
Flexible & Person-Centred
Care that fits your preferred times, lifestyle and goals.
Why Continuity of Carers Matters
Seeing the same familiar carer builds trust, routine and a real understanding of your preferences. It means fewer repeated explanations, earlier notice of changes in your health, and a relationship where you feel genuinely known — not just another visit on a roster.
Nursing Expertise, In-House
Because registered nurses work within the same organisation, clinical oversight is always close. If your needs change or something needs a nurse's input, help is already part of your team — no separate agency, no delays, no handovers lost.
Helpful Downloads
Download these guides to help navigate your Support at Home journey.
Local Care Across North Queensland
Proudly supporting communities across Townsville, the Burdekin, Charters Towers, Ingham and surrounding regions.
Not sure whether we service your area?
Contact Our TeamReady to Get Started?
Contact us today to discuss your Support at Home options. Referrals acknowledged within 24 hours.