About Us
Compassionate Nursing & Support Services You Can Trust
At Transformative Nursing & Support Services, we provide high-quality, person-centred nursing and support services across Townsville and North Queensland. As a locally owned provider, we are deeply committed to our community and to delivering care that makes a real difference.
Our nurse-led team works collaboratively with participants, families, support coordinators, and health professionals to create tailored care plans that truly meet individual needs. We believe everyone deserves to live safely, independently, and with dignity in their own community.
Our focus is simple: providing the right support, at the right time, with the right people.
Our Clinical Team
Genuinely nurse-led — our registered nurses lead every plan, supported by a dedicated client services and safety team.
Sean Burnett
Clinical Nurse Consultant & Founder
RN, MANP
Sean leads TNSS with a focus on safe, responsive, compassionate care. His background across ICU, Emergency and neurosurgery shapes how we support clients with complex health needs at home.
Nicola Peirce
Clinical Nurse Consultant — Wound Care & Rehabilitation
RN, Wound Care Specialist
Nicola brings advanced wound-care and rehabilitation expertise. She is passionate about supporting older adults and Veterans with calm, knowledgeable clinical planning.
Melissa Bullen
Finance & Client Services Manager
Client Services & Compliance
Melissa guides families through onboarding and service coordination, keeping everything organised, clear and compliant so the clinical team can focus on care.
Tristan Stanbrook
Workplace Health & Safety Officer & Disability Advocate
Disability Advocate
Tristan draws on 15+ years in the disability sector and lived experience to keep environments safe and clients heard — a strong advocate and mentor across our team.
Why Choose Transformative Nursing & Support Services
We are committed to delivering care that is not only professional but genuinely supportive and tailored to each individual.
Nurse-Led Care You Can Trust
Every service is clinically overseen by experienced Registered Nurses, ensuring safe, evidence-based care across all supports.
True Continuity of Care
The person you meet is the person who supports you. We don't rotate staff unnecessarily or subcontract your care.
Local, Family-Owned, Community Focused
Proudly based in Townsville, we understand the needs of North Queensland and deliver care that's personal, not corporate.
Supports & Nursing Under One Roof
From daily supports to complex clinical care, we provide a seamless, integrated service without the need for multiple providers.
Immediate Capacity & Rapid Response
We can step in quickly when you need support, including urgent hospital discharges and short-notice care.
Hospital to Home Specialists
We bridge the gap between hospital and home, reducing readmissions and ensuring safe recovery in familiar surroundings.
Experienced in Complex & High-Intensity Supports
Skilled in managing complex health needs including wound care, medication management, continence care, and high-intensity NDIS supports.
NDIS Experts – Supports & Coordination
We not only deliver supports, but also provide Support Coordination to help you navigate your plan and maximise your funding.
Support at Home (My Aged Care) Ready
We align with current Department of Health standards, delivering reliable and flexible in-home aged care services.
DVA & WorkCover Approved Experience
We understand the requirements of Department of Veterans' Affairs and WorkCover, ensuring compliant, high-quality care.
Person-Centred, Not System-Centred
Your goals, your routine, your life — we build supports around you, not the other way around.
Strong Clinical Governance & Compliance
Policies, procedures, and care delivery aligned with NDIS Practice Standards, Aged Care Standards, and best practice frameworks.
Clear Communication & Reliability
You'll always know who to contact, and we follow through — no chasing, no confusion.
Flexible Across All Funding Types
NDIS, Support at Home, DVA, WorkCover, or Private — we adapt to your situation and make access simple.
Focused on Outcomes, Not Just Hours
We don't just provide care — we aim to improve independence, health outcomes, and quality of life.
Nurse-Led Care You Can Trust
Every service is clinically overseen by experienced Registered Nurses, ensuring safe, evidence-based care across all supports.
True Continuity of Care
The person you meet is the person who supports you. We don't rotate staff unnecessarily or subcontract your care.
Local, Family-Owned, Community Focused
Proudly based in Townsville, we understand the needs of North Queensland and deliver care that's personal, not corporate.
Supports & Nursing Under One Roof
From daily supports to complex clinical care, we provide a seamless, integrated service without the need for multiple providers.
Immediate Capacity & Rapid Response
We can step in quickly when you need support, including urgent hospital discharges and short-notice care.
Hospital to Home Specialists
We bridge the gap between hospital and home, reducing readmissions and ensuring safe recovery in familiar surroundings.
Experienced in Complex & High-Intensity Supports
Skilled in managing complex health needs including wound care, medication management, continence care, and high-intensity NDIS supports.
NDIS Experts – Supports & Coordination
We not only deliver supports, but also provide Support Coordination to help you navigate your plan and maximise your funding.
Support at Home (My Aged Care) Ready
We align with current Department of Health standards, delivering reliable and flexible in-home aged care services.
DVA & WorkCover Approved Experience
We understand the requirements of Department of Veterans' Affairs and WorkCover, ensuring compliant, high-quality care.
Person-Centred, Not System-Centred
Your goals, your routine, your life — we build supports around you, not the other way around.
Strong Clinical Governance & Compliance
Policies, procedures, and care delivery aligned with NDIS Practice Standards, Aged Care Standards, and best practice frameworks.
Clear Communication & Reliability
You'll always know who to contact, and we follow through — no chasing, no confusion.
Flexible Across All Funding Types
NDIS, Support at Home, DVA, WorkCover, or Private — we adapt to your situation and make access simple.
Focused on Outcomes, Not Just Hours
We don't just provide care — we aim to improve independence, health outcomes, and quality of life.
Local Care Across North Queensland
Proudly supporting communities across Townsville, the Burdekin, Charters Towers, Ingham and surrounding regions.
Not sure whether we service your area?
Contact Our TeamReady to Work With Us?
Contact our team or submit a referral today. We acknowledge all referrals within 24 hours.